1. Order Processing Time

All orders are processed within 1–5 business days after payment confirmation.

Please note that orders are not processed or shipped on weekends or public holidays.

In cases of high order volume, processing times may be slightly delayed. We appreciate your patience and understanding.

2. Shipping Time

Estimated shipping times may vary depending on your location:

• Europe: 5–15 business days
• United States: 7–20 business days
• United Kingdom: 5–15 business days
• International Orders: 7–25 business days

Please note that shipping times are estimates and may vary depending on customs, logistics providers, weather conditions, or supplier-related delays.

3. Shipping Costs

Shipping fees are calculated at checkout depending on your location and selected shipping method.

Free shipping may be offered on selected products or promotional offers.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email (when available).

Please allow a few days for tracking information to update in the carrier system.

5. Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import charges depending on your country’s regulations.

Customers are responsible for any customs fees or taxes applied by their local authorities.

6. Delayed or Lost Packages

If your package is delayed, please allow additional time due to customs clearance or shipping carrier delays.

If you believe your package is lost, please contact us and we will do our best to assist in resolving the issue.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Orskil Electronics is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

8. Contact Us

If you have any questions regarding shipping or delivery, please contact us through our Contact Page.

Thank you for shopping with Orskil Electronics.